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Complaint Procedures

If You Need to File a Complaint


WHAT: Filing a Complaint against a CNA, LPN, RN, or APRN

WHO: Anyone may file a complaint

Employers, please see the Nurse Practice Act 33-21-153 for the specific reporting requirements that affect you: "Hospitals, nursing homes and other employers of registered nurses, licensed practical nurses, and advanced practice registered nurses shall report to the board the names of those licensees whose employment has been terminated voluntarily or involuntarily for any reasons stipulated in W.S. 33-21-146."  

WHEN: As soon as possible after the incident.

WHERE: Complete the form below and fax to (307)777-3519 or mail to Wyoming State Board of Nursing, 130 Hobbs Ave. Ste B, Cheyenne, WY 82002. 

WHY: To serve and safeguard the people of Wyoming
 

Complaint Form  

  • Please complete the form(s), providing as much information as possible.  If a question or section does not apply to this complaint, indicate "N/A"
  • Provide a detailed description fo the incident: dates, patient identification, specific nurse behavior, action, or inaction.  Attach documentation supporting your allegation (i.e. copies of patient records, Medication Administration Records (MARs) and controlled substance records, name and/or statements fo witnesses and/or persons involved, confession, applicable policies and procedures, employee handbook, staffing schedule, patient assignment, incident reports, termination notice, names and address of all witnesses).  Other forms of evidence may include pictures, copies of text messages or social network pages.
  • In accordance with the Wyoming Administrative Procedures Act (WAPA) the nurse or nursing assistant has the right to due process; this includes knowing who the accusers are (i.e. co-workers, patients, family members).  WSBN does not accept anonymous complaints.  The Complaint Form is a public document and subject to disclosure under the Wyoming Public Records Act.  The State of Wyoming requires CLEAR & CONVINCING EVIDENCE in order to discipline a licensee.  Allegations and hearsay do not meet the level of clear and convincing evidence.
  • Once all of the documentation is received at the Board office, a copy of the complaint will be sent to the nurse or nursing assistant for a response.  It then enters the Disciplinary Process.
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